From Clinical Specialist to Multi-Location Empire: Dr. Thanh Mai Returns
# E113: From Clinical Specialist to Multi-Location Empire: Dr. Thanh Mai Returns
Dr. Thanh Mai, OD, FSLS went from scleral-lens specialist to co-founder of Insight Vision Center Optometry, now three locations across Costa Mesa, Irvine, and Las Vegas. He is also VP of Clinical Innovation at Treehouse Eyes and past president of the Orange County Optometric Society.
He came back for a second conversation, and this one is specific:
- Why the climb from zero to one million in revenue takes the same effort as one to three, and three to six
- Where the pull points are: hiring, team systems, and location economics
- The New Business Road Test framework, and the one part that goes against common logic
- Why each location still needs a named person, even when automation does most of the work
Recorded September 28, 2026. Episode 113 of Optometrists Building Empires, out Thursday October 8 on YouTube and every podcast app.
Dr. Thanh Mai of Insight Vision Center Optometry (Costa Mesa, Irvine, Las Vegas) returns for a tactical second conversation. We get specific about what it takes to turn an underperforming practice around: why the effort from zero to one location matches the effort from one to three, where hiring and team systems create real pull, and the one part of the New Business Road Test framework that goes against common logic. He also explains why a named person still beats automation for patient attention.
Episode 113 of Optometrists Building Empires.
